Return & Exchange Policy

How to return a product?
Unused and unopened products can be returned within 14 days from the time you receive your delivery.

To return an item, proceed as follows:
1. Ensure that the product is in the same condition as when you received it.
2. Send an email to return@bounir.com
Please provide us with: 
- Order number
- Item number/s of the articles that you want to return.
- Attach a sharp & clear picture of the products (back and front)

Refound
As soon as the product has been returned in good condition to our warehouse, we will do a refund to the account that you used when you bought the product.

Complaints
Have you received a faulty or damaged product, obviously we want to correct it! Contact info@bounir.com to get a return number and address for free return.

Exchanges
Shit happens and we are here to help you! 

To exchange an item, proceed as follows:
Send an email to exchange@bounir.com
Please provide us with: 
- Order number
- Item number/s of the articles that you want to return.
- Attach a sharp & clear picture of the products (back and front)
- What you want to change to.

As soon as the product has been returned in unused/non damaged condition to our warehouse, we will send you a new one! Easy like that :-)

Note that Bounir doesn't cover the return or exchange costs and the package has to be trackable.